Privacy Policy

At Diagnose My Appliance (“we” or “us”), we are committed to protecting the privacy of our users and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our website located at (“the Website”). By accessing or using the Website, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us voluntarily when interacting with the Website or our services. The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Address

Non-Personal Information

We also automatically collect certain non-personal information when you visit and use the Website. This information may include your IP address, browser type, operating system, referring website, and other technical information.

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide you with the services and features of the Website
  • To diagnose and troubleshoot appliance issues remotely
  • To communicate with you and respond to your inquiries or requests
  • To improve and analyze the effectiveness of our services and the Website
  • To provide personalized recommendations and offers
  • To detect and prevent fraud or other illegal activities
  • To comply with applicable laws and regulations

Sharing Your Information

We may share your personal information with the following entities:

  • Third-party service providers who assist us in operating the Website and providing our services
  • Local expert repair servicemen, in the rare case that we are unable to make reliable recommendations remotely
  • Law enforcement agencies or regulatory authorities if required by law

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.


The Website may use cookies, which are small files that are stored on your computer’s hard drive. These cookies may collect non-personal information about your browsing activities on the Website. You can disable cookies through your browser settings, but please note that this may affect your ability to access certain features of the Website.

External Links

The Website may contain external links to other websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy regularly for any updates.

Contact Us